Why a new generation of CRM could be around the corner?
Customer relationship management has historically failed to deliver on the ̵...
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Why a new generation of CRM could be around the corner?
Customer relationship management has historically failed to deliver on the ‘relationship’ piece. But ‘Neo CRM’ could be about to rectify...
The Relationship Economy
The Relationship Economy In the emerging Relationship Economy well-facilitated, ongoing customer-supplier interactions have the power to reveal value for both p...
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